The client is always right, but who is that client?

The concept of ‘customer orientation’ has been around for a few decades now. However, it never ceases to amaze me just how little organisations actually know about their clients. Of course, the [...]

A few days before I left for two weeks of delightful Italy for – dare I say it – a well-deserved rest, I gave a workshop at the LPPDE conference in Copenhagen. For two days, innovation managers [...]

Often, attempts at innovation tend to fail. The enthusiastic R&D or project manager, who was so good at his previous job, is appointed as innovation manager and then quits. Sadder but wiser [...]

Over the last few weeks I have been busy with my own humble business innovation: I have renewed my website. It has a more modern look and feel, with up to date content more in alignment with [...]

A confession can have surprising consequences. In my last blog, I admitted to being an idealist, enthusiastic and easily inspired by things that hold the promise of a better world no matter how [...]

Perhaps it’s time for me to finally come out of the closet. I’ll confess up front: I am an idealist. Yes, I know, in this day and age and in this particular country, you are expected to keep both [...]

Although I only follow the political and economic developments from the sidelines, it is not difficult to conclude that creativity is needed these days. In my opinion, the tried and trusted [...]

The economy has headed into stormy weather and, needless to say, this also affects my clients. They are faced with significant challenges. Management and supervisors must carry out projects that, [...]

When you have been working for many years on the basis of a particular theory, you gradually start to add your own ingredients and flavours. In 1993, I became a certified practioner of dr. Edward [...]

Although the weather is more reminiscent of autumn, summer has arrived at last. This is usually a slow period for me work-wise. Time to take a holiday, time to take a break from the daily [...]